Kefilex.

How it works

How a firm runs on Kefilex.

The journey from first enquiry to matter opened in Clio — and who does what along the way. Two minutes to see where your people fit, which seats are free, and what a well-set-up firm looks like on day one.

The flow.

STEP 1
Enquiry arrives
Web form, phone or email — every channel in one place.
STEP 2
Reception triages
Names and routes it — or automation routes it straight through.
STEP 3
Fee earner works it
One pipeline view; one click to call or email back.
STEP 4
Matter opens in Clio
Written straight into Clio — nothing re-keyed.
STEP 5
Reporting
Attribution, cost per lead and credit control from the same record.

Who does what.

The roles that make up a firm — the ones that cost a seat, and the ones that never will.

Paid seats

The people who actually work the pipeline.

Intake

Qualifies leads and runs the intake pipeline end to end.

Fee earner

Works matters, sees their own pipeline and journey.

Manager

Oversees the team’s pipeline, SLAs and risk flags.

Super user

Configures rules, integrations and firm-wide settings.

Consultant solicitors

A seat of their own from £29/mo — their matters, messages and intake form.

Free seats

Everyone else who needs a view — never counted against your tier.

Reception

Answers, triages and routes enquiries.

Billing-only

Cashiers and accounts working invoices and credit control.

Reporting

Partners and consultants who read dashboards but don’t work the pipeline.

A well-set-up firm.

A typical six-fee-earner firm pays for six seats on the Small tier — and adds its reception, a cashier and its reporting partners for free. One small bill for the whole firm.

Consultants and locums sit outside the bands at £29/mo each.

See the numbers, then see it running.

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